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    Home / Privacy policy

    Privacy policy

    We are the company Ultimo Wave, s.r.o, IČ 026 13 930, with its registered office at Libeř 22, 25241 Dolní Břežany, Czech Republic.

     

    We run an e-shop on the website www.ultimo.cz.

     

    We process certain personal data to provide sales of goods and the operation of our website.

     

    The processing of personal data is governed in particular by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC personal data ("GDPR")

     

    I. Processing of personal data

    1. Processing of personal data in case of using the contact form

    If you request our products and services or write us general questions, we will work with your contact details, which you will provide to us, mainly via the inquiry / contact form. These are: your name and email address.

     

    For what reason?

    We will contact you through them to answer your questions.

     

    On what legal ground?

    This is processing on the basis of Article 6 (1) (a). b) GDPR - negotiation of the contract, or implementation of measures before concluding the contract at your request.

     

    How long will we process personal data?

    If we do not establish further cooperation, we will process your data no later than 21 days from our last communication.

     

    2. Processing of personal data in case of purchase

    If you buy from us, we will work with the data you fill in. These are mainly billing information: name, surname, address, email address and telephone number.

     

    For what reason?

    We need to process personal data in order to fulfill our contract - to deliver our goods to you. We will also communicate with you via contact information about the status of your order, or about guarantee claims or your questions.

     

    We will further process personal data to fulfill our obligations under our law (mainly for accounting and tax purposes, or to settle complaints).

     

    On what legal basis do we process personal data?

    This is processing on the basis of Article 6 (1) (a). b) GDPR - performance of the contract and Art. c) GDPR - fulfillment of our legal obligation.

     

    How long will we process personal data?

    For the duration of our service and then 10 years from the last provision of such service or delivery of goods.

     

     

    3. Newsletters (business communications)

    If you are a purchasing customer and you have allowed it to us when purchasing or through the designated form, we will use your e-mail address to send you our email newsletter.

     

    On what legal ground?

    The provisions of Section 7, Paragraph 3 of Act No. 480/2004 Coll., On Certain Information Society Services, allow us to do so, unless you prohibited us from doing so at the time of purchase.

     

    How long will we process personal data?

    5 years since your last purchase. You can unsubscribe from the mailing at any time via e-mail or contact us by e-mail: [email protected]

     

    II. Who can access the data?

    Your data will remain with us. Nevertheless, some companies or other people work for us, who access the data because they help us with the operation of our e-shop. They are:

    • operator of the Shoptet e-shop platform (Shoptet a.s., with its registered office at Dvořeckého 628/8, Břevnov, 169 00, Prague 6, IČ 289 35 675, the company is registered at the Municipal Court in Prague, Section B, Insert 25 395)
    • companies involved in the dispatch of goods (GLS, Zásilkovna, Czech Post)
    • companies involved in the dispatch of payments (Comgate)

     

    We process personal data only in the territory of the European Union.

     

     

    III. What else you should know

    We do not have a designated data protection officer in our company.

     

    In our company, there are no decisions based on automatic processing or profiling.

     

    If you have any questions about personal data, contact us at the e-mail address [email protected] or call +420 732 161 358.

     

    IV. Use of cookies

    Cookies are text files containing a small amount of information that is downloaded to your device when you visit our website. Cookies are then sent back to the website or other website that recognizes them each time you visit.

     

    Cookies perform various tasks, such as enabling efficient navigation between websites, remembering your preferences and improving the overall user experience. They can also ensure that ads displayed online are better tailored to your person and your interests.

     

    We use the following cookies on the website:

    • Necessary cookies: are needed to operate the website, for example, allow you to log in to secure parts of the site and other basic functionality of the site. This category of cookies cannot be disabled.

    • Analytical / statistical cookies: allow us, for example, to recognize and track the number of visitors and to monitor how our visitors use the website. They help us improve the way the site works, for example, by allowing users to easily find what they're looking for. We run these files only with your prior consent.

    • Advertising cookies: are used to track preferences and allow you to display advertising and other content that best suits your interest and online behavior. We run these files only with your prior consent.

     

    Please note that third parties (including, for example, external service providers) may also use cookies and / or access data collected by cookies on the Website.

     

    Cookies used:

    SEZNAM.CZ, a.s. (Sklik).

    Google (Analytics, AdWords)

    Facebook (Facebook Pixel)

         

    You can find more information about cookies and their current list through individual internet browsers, most often in the Developer Tools item.

     

    Consent can be expressed via a check box contained in the so-called cookie bar. You can also subsequently reject cookies in the settings of your internet browser, or you can set the use of only some of them.

     

    You can find more information about cookie management in individual browsers at the following links:

     

    V. Your rights in regard with the processing of personal data

    The GDPR Regulation gives you, among other things, the right to contact us and want information about what personal data we process, request access to this data from us and have it updated or corrected, or request processing restrictions, you can request a copy of processed personal data us in certain situations the deletion of personal data and in certain cases you have the right to their portability. Objections may be raised against processing on grounds of legitimate interest.

     

    If you think that we are not handling the data correctly, you have the right to file a complaint with the Office for Personal Data Protection, or to take your claims to court.

     

    These terms are effective from 1 January 2022.